EIGHT PHASES THAT TURN YOUR WEB PROJECT INTO A PREDICTABLE BUILD

RubyWeb runs every project through the same eight-phase process, regardless of size or scope, because structure is what makes delivery predictable and a web project a good experience rather than an anxious one. 
Our Process

Why a Structured Web Development Process Matters

Most web projects don’t fail on technology or design. They fail on the absence of a clear process: undefined phases, vague deliverables, slipping timelines, and silence between updates. We builtour process to remove that ambiguity from day one. 
8 Delivery Steps

The Eight Phases of Every RubyWeb Project

Each phase has a defined purpose and a defined output. Nothing moves forward until the output of the previous phase is complete and agreed. 
Phase 1:

UX / UI Audit (about 5 days)

Purpose

We understand what you have before we plan what to build. No assumptions, no copy-paste from 
the last client. 

Solution

A documented brief: business goals, target audience, and the conversion outcomes the 
site needs to achieve. 

Phase 2:

Project Planning (about 4 days)

Purpose

We scope the project in detail, pages, functionality, integrations, and build the project plan. The 50% deposit is invoiced at this stage. 

Solution

A signed-off project plan with timeline, milestones, and communication schedule agreed 
before design begins. 

Phase 3:

Wireframes (about 15 days)

Purpose

We map how visitors navigate through the site and agree on structure before any visual design begins. 

Solution

Wireframes for all key page templates, reviewed and approved by the client. 

Phase 4:

Design (about 16 days)

Purpose

We build the design from your brand identity, applied consistently across every page template, with defined feedback checkpoints. 

Solution

 complete, approved visual design covering every page template and responsive behaviour. 

Phase 5:

Content Finalisation (about 11 days)

Purpose

All copy, images, and assets are confirmed and ready to load before development begins. We manage this actively. 

Solution

All content confirmed, approved, and ready for the development team to build against. 

Phase 6:

Development (about 30 days)

Purpose

WordPress installation, theme and plugin configuration, custom development, and integration 
setup, built with clean, documented code. 

Solution

A complete WordPress build on a staging environment, ready for testing. 

Phase 7:

Testing & UAT (about 18 days)

Purpose

Internal QA across browsers, device, and screen sizes, followed by a defined User Acceptance 
Testing period. 

Solution

A Google Lighthouse benchmark report and a formal UAT sign-off before any launch date 
is discussed. 

Phase 8:-

Launch (about 8 days)

Purpose

We launch on Tuesdays, Wednesdays, or Thursdays only, never MondayS, Fridays, or weekends, 
so the full team is available to respoNd. 

Solution

A live website with documented performance benchmarks, handoff documentation, and CMS training. 

Why It Works

The Three Things Our Process Is Designed to Deliver

Why It Works: Transparency

You always know where your project stands. The project plan is shared and updated, and milestones are visible without you needing to ask. 

Why It Works: Predictability

Structure makes delivery predictable. When phases are defined and client inputs are scheduled in advance, projects move through the pipeline without the stalls that characterise unstructured 
agency relationships. 

Why It Works: Quality Control

Each phase gate exists to catch the class of problem that slips through when it’s absent, from structural revisions to placeholder-driven launches. 
Why RubyWeb

How Remote Delivery Works for our Clients

Most of the hesitation businesses have about working with a remote team comes down to two things: communication and accountability. Both are process problems, and our process addresses them directly.

Frequently Asked Questions

A standard WordPress website build runs 6–12 weeks from project kickoff to launch, depending on scope, design complexity, and content readiness. A WooCommerce store typically runs 8–14 weeks. Custom development projects with complex functionality or integrations are scoped and timed individually. Timelines are agreed at the project planning phase and tracked throughout. The most consistent cause of timeline extension is content - copy and images that aren’t ready when development needs to begin. We manage against this actively and will tell you clearly and early what we need from you and when.

Client involvement is structured and concentrated at specific points rather than spread across the whole project. The heaviest periods of involvement are the discovery and UX audit phase (sharing context about your business and goals), wireframe and design review (one or two structured feedback rounds), content finalization (providing or approving all content), UAT (reviewing the completed build), and post-launch CMS training. Outside of those phases, your main involvement is reviewing the weekly status update and responding to any questions that arise. Most clients tell us the time commitment is lower than they expected.

Our design process includes defined feedback checkpoints at each stage of design development - concept direction, mid-design review, and final approval - so revisions are collected and addressed in structured rounds rather than as ongoing requests. We don’t put a blanket revision limit on design work because that creates an incentive to rush approvals. What we do require is that feedback is consolidated within the client team before it’s submitted, so we’re not managing contradictory feedback from multiple stakeholders. Structural changes after design sign-off or development changes after UAT sign-off are scoped and priced as change requests.

Changes happen, and we handle them practically. Minor changes within the agreed scope are accommodated without a formal process. Changes that affect scope, timeline, or budget are handled as change requests: we document what’s changing, what the impact on timeline and cost is, and we get sign-off before proceeding. This isn’t bureaucracy for its own sake - it’s the mechanism that keeps the project moving predictably and prevents scope creep from creating timeline and budget surprises at the end.

Because if something unexpected happens on or immediately after launch, we need the full team available to respond. End-of-week launches mean a Friday incident gets limited response until Monday. Weekend launches mean the same, with less monitoring capacity. Mid-week launches mean any issue that arises is addressed immediately, by the people who built the site, with a full working day ahead of them. It’s a small constraint with a meaningful risk reduction behind it.

Every project client receives a handoff package at launch: full site documentation, CMS training (live session and recorded), Google Lighthouse benchmark report, and confirmation of all third-party configurations. We also offer a Monthly Care Plan at handoff - proactive maintenance, security monitoring, plugin updates, backups, and uptime monitoring on a flat monthly fee. The care plan keeps the site performing after launch and gives clients a direct line to the team for questions and minor changes. We’re built to be a long-term partner, not a one-time vendor.

Google Lighthouse is an open-source performance auditing tool built into Chrome DevTools and used by Google to assess the quality of web pages across four categories: Performance, Accessibility, Best Practices, and SEO. Lighthouse scores directly influence Google’s assessment of your site’s user experience, which feeds into organic search rankings. We benchmark every site against Lighthouse before launch because it gives us - and our clients - an objective, measurable record of the site’s quality at the point of handoff. It’s not a vanity metric. It’s the standard Google holds websites to.

Ready to Start a Project With a Process You Can Actually Trust?

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